Mike Orzen, Mike Orzen & Associates, Inc.

Mike Orzen, Mike Orzen & Associates...

Mike will run a pre-conference masterclass: “Building Your Lean IT Roadmap” on 13 March and present “Lean IT, DevOps & Agile – Learnings from Nationwide” Six years ago, Nationwide (an insurance and financial services company with US$26 billion in annual revenues) embarked on building industry leading software engineering capabilities. Their lean journey has enabled and engaged their 9,000+ person IT organization to deliver great solutions to customers and partners with ever-increasing levels of quality. In this session, we’ll explore the...
Lean or Agile: using kanban to build in quality

Lean or Agile: using kanban to build in ...

In lean, kanban is a kaizen tool to reach single-piece flow, and so build in quality through Jidoka. In other words, kanban is a learning tool. In agile, kanbans and burn-down charts are often used as execution tools to make the process more agile, but without any direct impact on quality. By rethinking the underlying principles of kaban and built-in quality we can shift the focus back on product quality in development projects. How to build-in quality into design, and why using kaban properly really matters. Built in Quality by Michael Ballé – Lean IT Summit...
Michael Ballé, Institut Lean France

Michael Ballé, Institut Lean France

Author and Speaker, Michael is associate researcher at Telecom ParisTech, and holds a doctorate from the Sorbonne in Social Sciences and Knowledge Sciences. He has written several books and articles about the links between knowledge and management and more recently, co-authored two business novels published by the Lean Enterprise Institute, one about lean turnaround, “The Gold Mine” and one about lean transformation, “The Lean Manager”. He was awarded the Shingo Prize for both of them. More recently, he published “The Lean Management”...
Andrea Pinnola, Telecom Italia

Andrea Pinnola, Telecom Italia

Passionate about quality and people, he received the ‘Human Resources Development’ Award as head of the OSS Qualification department. Since 2008 he is leading and facilitating improvement activities and workshops in Telecom Italia IT Data Centers, Service Delivery, Service Assurance and Innovation departments, in order to help the adoption of lean practices throughout the company. He is also involved in Future Networks studies within the Technology Planning and Standard Coordination Group.
Jeromy Markwort, Pacific Northwest National Laboratory

Jeromy Markwort, Pacific Northwest Natio...

Jeromy Markwort has been working in IT for close to 15 years and is currently leading Pacific Northwest National Laboratory’s Lean IT initiative. He has a degree in Industrial Technology from Cal Poly SLO and has enjoyed getting back to process improvement and leveraging his manufacturing background to improve processes in IT.