Gemba walks in IT project management:

A domain manager in the IT department of a large Italian bank, is learning to see waste in her IT operations, and realizing that the gemba reality is often different from what she ever imagined. Learning to see in IT is not easy. Knowing which questions to ask, where to look and what to explore deeper is a technique one acquires by practicing over and over. But you can only make better decisions after you’ve been there. ...

Giuseppina Allegretti, Banca Nazionale d...

Giuseppina Allegretti is Head of Risk Group in the IT Department of Banca Nazionale del Lavoro. Working in IT environment in Banks since 2000, Giuseppina has been keen on empowering people and increasing productivity and quality with fun. After experimenting Lean practice on asset management, she has been amazed by the results on people, on quality, on evolution of changes in teams and customers. Now she is sponsoring Lean Management in other BNL IT initiatives in order to create value in Project management, Demand management, Delivery, Unit and Use test, Change...