and present "Lean IT, DevOps & Agile – Learnings from Nationwide"
Six years ago, Nationwide (an insurance and financial services company with US$26 billion in annual revenues) embarked on building industry leading software engineering capabilities. Their lean journey has enabled and engaged their 9,000+ person IT organization to deliver great solutions to customers and partners with ever-increasing levels of quality.
In this session, we’ll explore the lean system that guides all aspects of software engineering, service management, and infrastructure including a lean management system from the frontline to the C-suite, a focus on problem solving, visual management, accountability, and what is possible when technology and lean come together.
The lean management system built at Nationwide is described in the book The Lean IT Field Guide, co-authored with the person primarily responsible for the transformation. Hear their stories and discover how you can benefit from their success!
Biography: Mike Orzen has been learning and applying Lean and continuous improvement for over 24 years. Considered a pioneer in the field of Lean IT, Mike is coauthor of the award-winning book “Lean IT: Enabling and Sustaining Your Lean Enterprise” which was awarded the Shingo Prize. Last year he coauthored a second book “The Lean IT Field Guide” which provides a deployment framework to make IT transformation a reality.
An internationally recognized consultant, coach, and keynote speaker, Mike is an advisor and instructor with the Lean IT Association, an assessor with The Shingo Institute for Operational Excellence and faculty member of the Lean Enterprise Institute; he also teaches at several universities. A life-long learner of lean and IT, Mike coaches C-level leaders, managers, and transformation coaches in several different industries.
As President of Mike Orzen & Associates, he works with organizations to leverage lean thinking while emphasizing respectfully engaging people, improving business process capability, and leveraging technology to enable a culture of enterprise excellence.
For more information on Mike, go to mikeorzen.com.